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Discover our B2B catalog

Download our catalogue and discover our extensive range of premium biscuits.

Do you have any questions?

Below, we list some of the most common questions.
Do you have another question? Contact us, we are happy to help you further!

Contact us

Personalization

Feel free to contact us! We are happy to share all the details about our personalized gifts once we have spoken with you. You can expect us to get in touch with you very promptly to discuss your preferences and answer all your questions. We look forward to hearing from you!

Delivery at one location

You can confidently place your order through our B2B webshop or via email. Please provide us with your details (delivery address, billing information, VAT number, opening hours, etc.), and we will deliver on a day of your choice as confirmed in your order confirmation. We offer free delivery for orders totaling 250 euros excluding VAT 6%.

Individual delivery

If the delivery from each location meets the minimum order value of 250 euros excluding VAT (6%), there is no issue. If this is not the case, Jules Destrooper will engage a specialized logistics partner for individual deliveries. Additional costs (transport and handling) will be added to your order, after consultation with you. If you have any questions regarding individual or smaller partial deliveries, please do not hesitate to contact us for more information.

Minimum order value

If your order does not meet the minimum order value for free delivery, a shipping fee of 75 euros will be added to your order. You will be informed of this in advance.

Conditions of personalised Jules Destrooper boxes

Jules Destrooper offers its customers the opportunity to personalise 3 types of boxes in its webshop with a message of their choice in the logo. The products that can be personalised are the Butter Crisps 100 g, Butter Waffles 100 g and Almond Thins 100 g. The customer indicates on the product page of one of these 3 products which message he/she wants to see printed on the packaging. Through our preview mode, the customer can immediately visualise and double-check his/her personalised variant. Changes can be made via the shopping cart. Jules Destrooper cannot be held liable for any errors in the spelling of the message passed on by the customer. The personalised message is limited to 24 characters. Special characters and emojis are not allowed. Before the personalised box is printed, it is checked by a Jules Destrooper employee, who determines whether the message may be printed in this way. If Jules Destrooper determines that the message cannot be printed, Jules Destrooper will contact the customer and ask him to deliver a new message. As long as the customer has not provided feedback, the order will not be processed. Jules Destrooper reserves the right to refuse a message:

Furthermore, the customer accepts that the delivery of an order including a personalised box may take 3 to 5 working days (for deliveries in Belgium – for other countries it might take a few extra days), after approval of the message that needs to be printed on the personalised box. The other products from the customer's order (= the products that cannot be personalised) will therefore be delivered at the same time, since there is only one delivery.